PRIVACY POLICY

SAM’S AUTO GROUP PRIVACY POLICY

Last Updated: August 2026

Sam’s Auto Group respects your privacy and is committed to protecting personal information entrusted to us. This Privacy Policy describes how we may collect, use, disclose, and protect information when you visit our website, contact us, inquire about a vehicle, sell or trade a vehicle, apply for financing, purchase a vehicle, or otherwise interact with us.

Information We Collect

Depending on your interaction with us, we may collect information including:

• Name, address, email address, and telephone number
• Driver’s license and identification information
• Social Security number and income
• Employment information
• Account balances and payment history
• Credit history and credit scores
• Vehicle, trade-in, and transaction information
• Information submitted through contact, financing, or other website forms

Our website and service providers may also collect technical information such as IP address, browser and device information, pages visited, and website activity. Cookies and similar technologies may be used for website functionality, security, analytics, and performance.

How We Use Information

We may use information to respond to inquiries; assist with vehicle purchases, sales, trades, and financing; submit and process financing requests; verify information; prevent fraud; communicate regarding vehicles, appointments, applications, transactions, products, and services; operate and improve our business and website; maintain records; and comply with applicable legal and regulatory requirements.

How We Share Information

We may disclose information as reasonably necessary to provide requested products or services, process or service transactions, operate our business, or comply with applicable law. Depending on the transaction, information may be provided to banks, lenders, finance companies, insurance companies, vehicle service contract companies, service providers, credit reporting agencies, governmental authorities, and other parties involved in processing or servicing a transaction.

For example, when you request financing, information may be submitted to one or more lenders or finance companies for purposes related to evaluating, processing, arranging, or servicing the requested financing.

Our collection and sharing of nonpublic personal financial information is further described in our Financial Privacy Notice.

Communications and Text Messages

If you provide your telephone number and consent to receive text messages, Sam’s Auto Group may communicate with you regarding inquiries, appointments, applications, transactions, vehicles, products, or requested services.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Where required by law, consent to receive marketing text messages is not a condition of purchasing a vehicle or obtaining financing.

Cookies and Website Technologies

Our website and service providers may use cookies and similar technologies to operate and secure the website, understand website usage, measure performance, and improve our services.

Third-Party Websites and Services

Our website may contain links to or integrate with independent third-party services, including credit-application, financing, inventory, mapping, communications, and other service providers. Those services may maintain their own privacy policies and terms. Sam’s Auto Group does not control the privacy or security practices of independent third parties.

Information Security

Sam’s Auto Group uses administrative, technical, and physical safeguards designed to protect personal information from unauthorized access and use, including computer safeguards and secured files and facilities.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Information Retention

We may retain information as reasonably necessary to process or service transactions, maintain business records, comply with legal and regulatory requirements, prevent fraud, resolve disputes, and fulfill legitimate business purposes.

Legal Disclosures

We may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, regulatory or governmental requirements; investigate suspected fraud or unlawful activity; enforce or protect our rights; or protect our business, customers, or others.

Changes

We may update this Privacy Policy periodically. Updated versions will be posted on this page.

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